Your managementsoftware doesn'tanswer the phone.Lobby does.

June is a voice agent that knows the resident, handles the routine, and brings in a person only when it should. First ring, every call, day or night. You keep your management software.

A resident calls after hours. Nobody answers. Your management software runs the back office and was never built to pick up the phone. Every call that does get picked up is a manager's afternoon, answering the same handful of questions. June answers them on the first ring.

Works with CINC, Vantaca, FRONTSTEPS, TOPS, AppFolio, Buildium, or a spreadsheet. We take a scheduled export. We do not need access to your system.

A resident calls at 9pm. Three things can happen.

Two of them you are paying for already.

What most offices do

Voicemail

The message sits until Monday. The resident calls twice more before then, and the third one is angry.

Free, and the most expensive option on this page
The usual upgrade

Answering service

A person picks up who has never heard of your community. They take a name and a number, read from a script, and hand you a message you still have to act on.

$450 to $900 a month
What Lobby does

June

She knows the caller and the community before she speaks. She answers the routine outright, and a flood at 2am reaches a manager while the resident is still on the line.

From $895 a month, first 2,500 doors included

Three things a good receptionist does. June does them at 2am.

Every resident call, day or night. She picks up immediately, she already knows who it is, and she knows the difference between a gate code and a flood.

She knows who is calling.

Property, account, and call history, matched against your own records before she says a word. Then a second factor, because a phone number is not a person. No "let me transfer you" loop. If she cannot tell, she takes a message.

Number+1 (863) ••• ••41 · matched
CommunityCascades at Lakeview
VerifySecond factor
HistoryCalled once, Aug 21, fence approval
Balancewithheld by policy

She handles the routine.

Gate codes, amenity hours, where to pay, whether the form arrived. Answered on the call, from the community's own facts, inside rules you set once. The email that would have landed at 9am never gets written.

GatePedestrian code, read once
PoolHours, and the fob desk
PayPortal link by text
StatusFence request, in review

She hands off when she should.

A flooding unit is not a FAQ. Emergencies are flagged and routed the way you decide, with full context attached. Everything else is tagged and waiting in the 8am report with a link to the call. A person still reviews what June handles today, on purpose.

Resident
June
Your manager

What June won't say.

She verifies who she is talking to before discussing anything account-specific. On collections she will not disclose a balance or a status over the phone, ever, no exceptions.

That rule is enforced in the system itself, not left to judgement on the call.

Enforced in the system, not left to the call
Cascades · after hoursRecording
JuneGood evening, you've reached the office after hours. This call is recorded. What can I help with?
ResidentThe pool gate won't take my fob. Is the code different at night?
JuneI can help with that. I see you're calling from the number on file. Can you confirm your street number?
Resident1428.
JuneThank you. The pool gate uses the same code day and night. It's on file for your address, here it is.
ResidentThat worked. Do I owe anything this month?
JuneI can't see that detail tonight, but the office can pull it up first thing tomorrow. Want me to leave a note asking them to call you?
Guardrail. This account is flagged. June was never given the balance, so she could not state it, and she does not say why.
Logged for the 8am report · 1 min 41 s

See it on a call, not a screenshot.

The office opens to what needs a person, with the numbers one layer back. This is a glimpse with dummy data. The real thing is a screen share where you call the line and watch the row appear.

lobby.plainworkco.com/overview
Presentation mode · names masked
Lobby
OverviewInteractionsAnalyticsMonthly reportsSettings
Central Florida CM
48 communities

Tuesday, 8:02 am

Last night · Mon 5:00 pm to Tue 8:00 am
June is readyJune is answering nowForwarding on · 48 lines · last call 6:41 amCascades · caller matched · 0:14 and counting
Needs attention2 items
Household on Marsh Bend Ct has called 3 times in 9 daysFence approval. Still asking, so still unresolved.
3
Escalated 2:14 am · water heater, CascadesRouted to the manager on call. Callback number attached.
1
Volume · 14 nightsCalls
Aug 22SatLast night
Interactions12+3
Handled by June92%+4 pts
Needed a person1+1
After hours share100%flat
Recent activityInteractions →
Just now
Caller ••••41 · CascadesGate access · in progress
Live0:14
6:41 am
R. Whitfield · Marsh Bend CtAsked about the fence approval. Message taken.
Message1:12
2:14 am
T. Okafor · CascadesWater heater failing. Flagged urgent, routed to manager.
Escalated2:48
11:20 pm
M. Delgado · Palmetto RidgeBalance question. Withheld by policy, office to call.
Message1:41
7:48 pm
S. Nakamura · CascadesPedestrian gate code, read once.
Handled0:38
The morning worklistA call comes in, live
Request demo access

Three parts. Two of them are running today.

01

June

The resident line. She answers every call, day or night.

02

The Morning Report

What the office reads at 8am. Last night, in one email, in the order it matters.

03

Workflows

Turning what residents keep asking into answers June gives. Not built yet.

In production, not a demo.

48
communities liveone Central Florida portfolio
655
resident callsin the last 30 days
99sec
average callshorter than the old hold music
<1%
needed a personfour of 655 calls

As of September 3, 2026, from a real community management company's live pilot. A person still reviews what June handles today. That is a deliberate choice while the system earns trust, not a limitation we are hiding.

A base that includes your first 2,500 doors. Then per door.

Tiered by coverage, because coverage is what drives your savings and our cost. No feature gates. A guardrail or a report is never something you pay extra for.

Where most start
After Hours
$895per month

Nights and weekends. The calls that were going to voicemail.

Book a call
  • First 2,500 doors included
  • Every guardrail, every report
  • The 8am report, every weekday
  • Off in one call to your carrier
When the desk is short
Extended Coverage
$1,295per month

After hours plus overflow during the day, when nobody can pick up.

Book a call
  • First 2,500 doors included
  • Daytime overflow after the fourth ring
  • Live transfer to a manager
  • Everything in After Hours
The whole line
24/7 Resident Line
$1,695per month

June answers first, every hour of every day. Your team takes what she hands off.

Book a call
  • First 2,500 doors included
  • First ring, all day, all night
  • Live transfer and a monthly report
  • Everything in Extended Coverage

Additional doors from $0.20. Door count is a number you already know, so the invoice never surprises you. Portfolios past 2,500 doors are priced against the count, and we show the arithmetic before you sign anything.

Turn it on tonight.
Turn it off with one call.

Keep your management software. No migration, no new portal for residents. Forwarding is one call to your carrier, and so is undoing it. Call the line on a demo and ask June your balance.